At UCT management ignored workers’ #EndOutsourcing protest for years


On an ordinary Wednesday afternoon, a moment of history was made at the University of Cape Town. Workers and the university management signed a landmark agreement to end outsourcing on campus. But the battle for insourcing has been waged for many years, so why has UCT management only now changed its mind? RAâ€EESA PATHER offers her considered opinion.

As a student, I sometimes saw workers protesting beneath the ivory pillars of Jameson Hall. In their red t-shirts and black slacks, theyâ€d march down the iconic steps towards the rugby fields, demanding a fair, living wage. Even in protest, they occupied a small corner of the plaza, huddled together largely unnoticed, their voices muted by students gossiping on the steps.

That was at least three years ago, and transformation is now rapidly manifesting at one of Africaâ€s most privileged institutions. The student uprising at UCT has led to remarkable changes on campus in less than a year. The statue of Cecil John Rhodes was removed, the university confirmed that there would be zero increase on academic and residence fees for students from across the African continent, and, this week, UCT management and NEHAWU UCT finally came to agreement on insourcing.

The insourcing victory is however very different.

In every student struggle this year, students have boldly taken on issues that affect themselves and their peers. The UCT Fees Must Fall movementâ€s persistence to continue the campus shutdown to end outsourcing was beautifully unselfish in a time when students were pressured to resume the academic programe or face staying back an extra year. But an ugly truth canâ€t go unnoticed.

“Itâ€s been years that UCT has said the same thing. Every year they say they will look into insourcing, but Iâ€ve been here for 10 years as an outsourced worker,” Xolisa Kula, an outsourced security guard from G4S, told The Daily Vox.

Just last year, the UCT Council initiated a review on outsourcing. The findings of that report –the Report on Outsourcing at UCT (14 April 2014) – recommended that the university increase the minimum wage. Council refused the recommendation, because it “was not affordable”.

Earlier this month, before the student movement took off, the university once again released a statement, saying insourcing was unaffordable “without raising student tuition fees significantly”.  But here we are, two weeks later, and miraculously, UCT has agreed to insourcing.

What changed in the past two weeks was that middle class students – with their social capital to draw headlines, and their influence as students to shutdown the university –blockaded the campus, and even took the protest to Parliament. Students donâ€t have to fear losing their jobs, or not getting paid, and they havenâ€t been systematically marginalised in the same way as poverty stricken workers. We know too well that the poor are often ignored, and their financial reliance on those who have authority over them leaves them under constant threat that any march for change might leave them with no livelihood.

Already, workers have been arrested for joining the students. I spoke to Kula outside the Wynberg Magistrates Court, where he had joined a large group of UCT workers and students standing in solidarity with fellow protestors arrested last week Tuesday. The majority of workers outside that court hadnâ€t heard the news that UCT had agreed to commit to insourcing, even though they should have been the first to know. Still, when I tried to speak to workers, they balked, fearful that they would lose their jobs despite the fact that NEHAWU and the students had secured a protected strike.

UCT and the outsourcing companies have a hand in the poverty in which these workers live. The university bases its outsourcing minimum wage on the archaic Supplemented Living Level (SLL), which was established by the apartheid regime to calculate how many rands a household requires to afford a “modest low level standard of living”. Yes, in democratic SA, markers that calculate “low level” living standards are treated as legitimate. As Budlender and Lorenzen write, the SLL grossly determines living conditions such as how long adult men can re-use their underwear.

While UCT employed this system, workers like Kula were working ten years to earn what could have been made in a few months.

“Iâ€ve been working for 10 years, but when I went to check how much I have in my provident fund, I found out I only have R55,000. Thatâ€s one month salary for other people, but for me itâ€s for 10 years,” Kula said.

Outsourcing was introduced to UCT in 1990 and became a fixed system at the university in 1999. Workers have continually addressed the university about their wages, but their voices werenâ€t enough. They lost years of their lives, and of their futures, because middle class students are the only voices that get noticed on campus. Now, with insourcing finally secured, workers have at least one dream they hope to make a reality.

“Iâ€m fighting for my children to go to university, it is why we want insourcing,” said Lindelana Tyhilana, a security guard from G4S. “I, as a parent, didnâ€t have that opportunity, but if I get the chance to be insourced, that would be a big opportunity for my child.”

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Image credits: Ra’eesa Pather/The Daily Vox

Editor’s note: The headline of this column was changed on the morning of Friday 30 October.


  1. Great piece … as always! Thanks for your coverage and reflection. As you note, this struggle has gone on for a long time.

    In 2011, UNISA Press published Searching for South Africa: The New Calculus of Dignity, edited by Shereen Essof and Dan Moshenberg. Almost all the authors were involved with the UCT Workers Support Committee. Chapter 3, by Ronald Wesso, is entitled “A report and comment on worker organising at the University of Cape Town”. It opens: “In 1999 The University of Cape Townâ€s Council, under the direction of then vice chancellor Mamphela Ramphele, outsourced cleaning, gardening, sports ground maintenance and related services as part of a broader plan to focus on the University’s core activities of teaching, learning and research. In the process of contracting various independent companies to perform the cleaning and maintenance work that was previously carried out by people employed directly by UCT. In theory the contract companies were expected to offer jobs to these workers, but in practice this did not always happen and as a result of UCTâ€s policy of outsourcing 254 workers were retrenched. By outsourcing, UCT stripped workers of decent levels of pay, employment benefits (like reduced fees at UCT so their children can also attend university as well as medical and pension plans), job security and their place in the “UCT community”.”

    Ronald’s report and reflection are worth reading, especially in the light of both what’s happened and what’s about to happen.


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